currently delivers to Jakarta and Bali. Kindly check with us for other delivery area

Terms & Conditions
Terms & Conditions

Kindly read our Terms & Conditions thoroughly before customer registration process or finalizing your transaction on our website. By completing the customer registration process or finalizing your transaction on our website, you acknowledge that you have read and understood the terms and conditions as set out below. If you do not agree with these Terms & Conditions, you must refrain from using the website or making a purchase from the website.

It is recommended that you review these Terms & Conditions each time you use the website and before confirming an order. Botolwine reserves the right to amend these Terms at any time without notice to you.

The website is an online platform in which Botolwine advertises for goods for sale as described in the website. You may access and/or use the website as a member or as a guest. As a member, you will have access to a membership account in your name to be used exclusively by you when submitting your order. You agree to provide accurate and complete details to activate your membership and have your purchase delivered to you. Please ensure that the details of your membership account are to be kept current at all times by updating such information on your account page via our website. Our policy for collection use and disclosure of your personal data can be found under ‘Privacy Policy’ as published on our website.

You will receive an email from Botolwine after you have created your membership account. Each email address may only be used for one membership account. Please keep your password secure at all times as you are responsible for all activities on your membership account. Should you become aware of any security breach or any unauthorized use of your password or membership account, you need to notify us immediately. Botolwine reserves the right to terminate your membership account without notice at Botolwine’s absolute discretion for any reason including breach of Botolwine’s Terms and Conditions or if it is suspected that your account has been compromised.

Prices shown on the website are in Indonesian Rupiah. Prices do not include delivery and insurance. Prices are valid until amended or removed from the website and are subject to change at any time. Botolwine reserves the right to correct any errors published on the website at any time.

Once you place your order, you will be prompted to select to have the goods in your order delivered to an address specified by you. Botolwine endeavours to dispatch the goods as soon as practicable. More information on goods delivery can be found under Delivery section as published on our website.

Goods sold are not returnable. Botolwine will not entertain a refund or exchange simply because you changed your mind. Exchange of purchased product(s) with another is unacceptable after shipment has been made.